Eligibility

To qualify under this route, a member of your household must receive one of the following benefits:

  • Child Benefit
  • Pension Guarantee Credit
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Jobseeker’s Allowance (JSA)
  • Income Support
  • Tax Credits (Child Tax Credits and Working Tax Credits)
  • Universal Credit
  • Housing benefit
  • Pension Credit Savings Credit

If you do not receive one of the above, you may qualify under the LA Flex Group

Installers

If you qualify under the Help to Heat Group, any Installer in the UK that meets the following criteria can offer you a package of works:

  • The Installer is registered with Trustmark.
  • The Installer has an active funding agreement with an energy supplier.

How to Access ECO

ECO is an energy supplier/installer led scheme administered by OfGEM. Installers will enter into commercial agreements with energy suppliers to deliver a quantity of works at a determined rate.

This means that there isn’t a central organisation for applying for funding. Marketing activity is undertaken by Installers through their own marketing campaigns or via lead generating companies.  The market is flooded with offers from hundreds of installers advertising through leaflet campaigns, social media advertising, TV and radio advertising, and unfortunately cold-calling.

Householders should always undertake their own research to satisfy themselves that the Installer is able to meet their requirements and expectations before entering into contract with them. 

What to do if things go wrong